How to receive customer for fty audit?
Fty audit is following certain standard to evaluate&inspect for fty. usually if customer would like to go to do fty audit, it means they are interested in your products and want to make a business relationship with your company,
1.Preparation for fty audit;
*Know well about customer siuation&dynamic.
*Make a good arrangement with your fty.
*Sure about the agenda and prepare all accordingly files and receiption.
*Prepare necessary facility and print out relevant document.
*Coordinate customer to do worker survey.
*Coordinate customer to check workshop documents and record.
*Answer question and doubt that customer pointed.
3.Stuff after audit:
*Timely sorting data and make a report to superior.
*Sorting cost invoice to apply for reimbursement.
*Follow up and communicate with customer closely,